About VERISERVE

Compliance

VeriServe Corporate Behavior Charter and VeriServe Standards for Officer/Employee Behavior

VeriServe specifies items required to fulfil its corporate social responsibility, distributes them to officers and employees on small cards, and also thoroughly aims for CSR permeation and compliance through efforts such as the promotion of e-learning.

Charter Preamble

As a comprehensive software verification service group, we at the VeriServe Group aim to continue to create and provide services that support the sound and sustainable growth of customers, industry, and society as a whole.
Our mission is to fulfill our social responsibilities through the business activities of the Group and contribute to the development of society as a whole. To achieve this, we have established the VeriServe Group Charter of Corporate Behavior and VeriServe Standards for Officer/Employee Behavior, which all Group companies as well as officers and employees must follow and actively implement.

1.Legal Compliance
2.Sound Business Activities
3.Social Contribution and Environmental Conservation
4.Basic Behavior toward Customers
5.Information Disclosure
6.Thorough Management of Confidential Information and Protection of Personal Information
7.Intellectual Property Initiatives
8.Work Environment and Disaster Prevention Initiatives
9.Handling of Gifts and Entertainment
10.Initiatives against Anti-Social Forces

1. Legal Compliance

The VeriServe Group complies with laws and ordinances as well as international regulations, acting with a good social conscience.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must comply with laws and ordinances as well as international regulations at all times and never engage in illegal activities.
(2)As proud members of the VeriServe Group, officers and employees must always consider whether their actions are socially appropriate and act as sensible members of society.
(3)Officers and employees must comply with all internal rules and regulations.
(4)In international business activities, officers and employees must comply with local laws and regulations, and respect different cultures and customs.
(5)If an officer or employee has doubts about whether the action they are about to take would be a compliance violation, such as a violation of law or international regulation, or have knowledge of a suspected violation, they must consult with and report to their supervisor or the department in charge.

2. Sound Business Activities

The VeriServe Group promotes fair and free competition in its business activities and maintains sound and appropriate relationships with politics, government, customers, and business partners.

VeriServe Standards for Officer/Employee Behavior

(1)Neither officers nor employees shall pursue profits by illegal means as well as by improper means.
(2)Neither officers nor employees shall take any action that may be suspected to be aimed at serving cozy relations or as collusion with politics, government, customers, business partners or group companies.
(3)When conducting transactions, officers and employees must compare the creditworthiness, technical ability, prices (through competitive bidding), etc. of the other party of a transaction and select them appropriately.

3. Social Contribution and Environmental Conservation

While contributing to the development of the industrial world, acting appropriately by taking on roles and responsibilities as a member of society, and contributing to society, the VeriServe Group actively engages in environmental conservation, a common issue for humankind.

VeriServe Standards for Officer/Employee Behavior

(1)Each officer and employee must recognize that they will continue to contribute to the development of society through business activities and act accordingly.
(2)In order to operate as an international company, officers and employees must have a deep understanding of different local societies (cultures and customs) and contribute to the development of those regions and business in those regions.
(3)Officers and employees must always consider environmental issues, such as resource savings, energy savings, and environmental conservation.

4. Basic Behavior toward Customers

As a software verification business, the VeriServe Group always provides safe and high-quality services that satisfy our customers and contributes to improving customer productivity.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must always give due consideration to the safety of all processes and provide high quality services from the customer's point of view.
(2)Services provided by the VeriServe Group must contribute to the improvement of customer corporate value and to the development of society.
(3)Officers and employees must always strive to create new value in order to continue to contribute to improving customer productivity.
(4)Officers and employees must strictly adhere to the terms of contracts with customers and business partners to maintain trust.

5. Information Disclosure

The VeriServe Group discloses information to shareholders, investors, customers, business partners, and other parties in a timely, legal, and appropriate manner.

VeriServe Standards for Officer/Employee Behavior

(1)When disclosing company information, officers and employees must consider the content to be disclosed, timing of the disclosure, subsequent actions, etc. and then disclose the information according to appropriate rules through the relevant department.
(2)If shareholders, investors, customers, business partners, etc., inquire about company information and it is difficult to judge whether they are requesting information that has already been disclosed, an officer or employee must first check with their supervisor and, if necessary, with relevant departments before replying to the inquiry.
(3)Neither officers nor employees that possess insider information about a given company shall buy or sell the stock of that company until the information is officially released.

6. Thorough Management of Confidential Information and Protection of Personal Information

While performing thorough management of confidential information, the VeriServe Group works to protect personal information to safeguard the information assets of customers and companies.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must properly maintain and manage customer and company information.
(2)The information assets of customers and companies must not be used for any purpose other than business purposes.
(3)Confidential information must not be disclosed or leaked to third parties without the consent of the company.
(4)Officers and employees must fully recognize the value of personal information as well as the importance of protecting it, and protect it appropriately in accordance with laws, ordinances, and internal regulations.

7. Intellectual Property Initiatives

The VeriServe Group recognizes the value and importance of intellectual property (such as patents, copyrights, utility model rights, design rights, trademark rights and know-how) created in-house. While working to protect such property, it respects the intellectual property of other companies or individuals.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must actively create intellectual property that can contribute to the interests of the company and strive to maintain and secure such intellectual property through procedures in accordance with internal regulations.
(2)Officers and employees must respect the intellectual property of third parties when developing, selling, and providing services, and not use them illegally (willful infringement, etc.).

8. Work Environment and Disaster Prevention Initiatives

The VeriServe Group strives to create a workplace environment where officers and employees can exercise their full potential and strives to establish and maintain a crisis management system in the event of a disaster.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must respect not only one’s human rights but also their personality as well as their individuality and must not engage in any form of discrimination.
(2)Neither officers nor employees shall disturb the work environment through sexual harassment, power harassment, invasion of privacy, etc.
(3)Managers must observe labor-related laws and regulations and always pay attention to the physical and mental health of their subordinates.
(4)In order to improve work efficiency as well as health and safety in the workplace, the workplace must always be organized.
(5)In the event of a disaster, officers and employees must give priority to human life. They must also raise awareness of disaster prevention on a daily basis and prepare for disasters.

9. Handling of Gifts and Entertainment

In addition to prohibiting bribery of public servants, etc., the VeriServe Group does not provide or receive any gifts or entertainment whatsoever that are not in line with general business practices.

VeriServe Standards for Officer/Employee Behavior

(1)Entertainment of customers, business partners, etc. must be done in moderation according to the rules set by the company.
(2) In relations with customers and business partners, neither officers nor employees shall provide or receive gifts or entertainment that exceed socially acceptable limits.
(3)Neither officers nor employees shall not bribe members of the Diet, heads of local governments, assemblymen, or officials of public agencies or local governments (including persons deemed public servants and foreign public servants).

10. Initiatives against Anti-Social Forces

The VeriServe Group firmly opposes anti-social forces and organizations that threaten the order and security of civil society.

VeriServe Standards for Officer/Employee Behavior

(1)Officers and employees must act with the basic principles of "Don't fear," "Do not give money," and "Do not use" regarding anti-social forces and organizations with the idea that they will never succumb to them.
(2)Neither officers nor employees shall respond to requests from anti-social forces or organizations to subscribe to magazines, purchase goods, etc.
(3)If contact by a suspicious organization, officers and employees must consult their supervisor or relevant department instead of making decisions on their own.